I called Firestone on March 30th to set up an oil change on a 1993 Ford Escort. The service advisor assured me that it would be changed as soon as I could get it to the store. After hanging up the phone, I rushed the car over and presented an online discount coupon for an oil change. They took my ...
FireStone Auto told me that in order to diagnose Engine light, it takes about 3-4 hrs and will cost me $99 for it. They diagnosed the issue (Replace vapor canister) and fixed the issue within 1hr. Great Right??? Absolutely SCAM. I told about this incident to my colleagues at work and they told me ...
Recently purchased 4 new tires from the Firestone in Brea, CA. I worked with the store manager Carlos who for lack of understanding on his part, charged me 2x for the same job where my first charge was pending for over 5 business days. Called the next business day, the rep said he would call me ...
The mechanic broke a lug nut off my car on a routine nys inspection then charged me an extra $53.50 to fix it befor passing my inspection it was his fault and should have been repaired at no extra cost i didnt break it why should i have to pay for it ...
I have been with firestone for about 8 years and I have seen managers come and go, in the Huntington station Ny store. I just heard today that Bill and Isaac got promoted and they very much deserved it both was always so kind and they made you feel comfortable. I was always a happy customer. I went ...
My kid went in there with a broken clutch. She was quoted 1,700.00 for the repairs. Three other Firestone shops quoted $1,000.00.. Went somewhere else and got the job done for $600.00... We will never go there again... The corporate office backed them up... ...