Firestone Auto Care in Frisco on Preston. Bought three sets of tires here and all Maint. Done over the last three years. Bring a flat tire in for plug and they want $30. Have spent approx. $4,000 there in the last 3 years. Will bring my loyalty elsewhere ...
I would like to recognize Danny Mateo, manager at the Firestone by the Ridgmar Mall in Fort Worth, TX for his superior customer service. My TMPS on my Ford Expedition was showing up as a fault sensor. I took in to Firestone to have it checked out and was told by Danny that the sensor was being held ...
Firestone didn't add enough oil to my car and they damaged my car. I have a $4,000 bill now to replace my engine and they refuse to pay for it. I'll NEVER go there again and will always tell my story to those looking for honest Auto Care Techs and Managers! ...
Went to the Firestone on 121 in the Colony. My check engine light was on and I was concerned because it was the weekend. Check engine light on and was told they could run a diagnostic test. This would find out where the problem was. After waiting an hour was told my car need a major tune-up with ...
I'm truly disappointed in the poor level of customer and vehicle services that I've received. This is my second negative experience with this store. The initial issue took 4 separate times to resolve (brake issues). I thought they deserved a second chance. This was the biggest mistake that made in ...
Took my pathfinder for a noise in the front. They told me my struts where bad. When I got my truck back I found the tires were not rotated, they broke a stud off, put a different lug nut not matching the others, lugs to tight over 98 foot pounds, pulling wile driving, put ripped boots on struts. ...