3/2/10 I took my vehicle in for routine maintenance (oil change/tire rotation). Was advised that there was some sort of gasket leak which would require attention in the immediate future or eventually the leak would result in the engine burning out. After being advised that the service would cost in ...
I purchased a battery from Firestone Service Center at Castleton Shopping Center Indianapolis, IN. On March 6 it stopped working April 29. I got a jump and it stopped agin that same day. I took my auto to a dealer and they said that the battery had a dead cell. Firestone refused to give me a refund ...
In addition to horrible customer service; being yelled at by a child. I would like to submit a complaint about a company in Charlotte, NC. The company stores hundreds of confidential client records in the unlocked public bathroom on the premises. Such information included; name, address, telephone ...
This firestone buy 3 get 1 free is only for very rare size tires. It does not apply to any regular car sizes. This advertising is a complete fraud. This particular firestone dealer has left the oil cap off, leaked oil on the manifold, could not properly align a car and has been completely ...
Took my car in for a safety inspection. At the completion was told that I needed 2 new wipers which they replaced without asking me. This despite the fact that I had put a brand new wiper on the car that morning. When I asked to see the wipers they replaced the service manager removed the charge ...
Don't go the the Firestone on SM Parkway they screwed my 16 year old son around. Then when I called them on it the owner out right lied. I took the car to 2 other mechanics and they both verified that Firestone was WRONG. ALSO, I called another Firestone after I was told they'd sell me a tire at ...