Thinking I was using the safest shipping method possible for an online sale I had made, I called Federal Express for a pickup from my home. When I called, I explained that I had an airbill but no box or envelope and no plastic sleeve for my airbill. I requested 5 of each and was told that was the ...
I ordered from Medifast for my dietary needs. The package, weighing 13.9 lbs, was shipped by Federal Express on 4-4-08. It kept bouncing between Keasby, NJ and Wallingford, CT for the next 6 days. Obviously, there was a problem, as the package kept going back and forth between these two locations. ...
My husband orders his prescription medication from a mail-in service through our health plan. These medications are due to be delivered via Federal Express. On Wednesday, September 20, his medications were delivered, but to my neighbor four houses away. My neighbor came out and found the package ...
I ordered a next-day part for a customer. I waited for the package to be delivered, but no package came, so I tracked it. The tracking screen showed it was in Louisville, KY. When I spoke with FedEx customer service, they said the package was on the dock in Louisville. They told me that would not ...
I am writing with a complaint about your company's billing and handling of damaged, lost and misplaced shipments. I hope bringing this to your attention will result in some action. This problem has made me extremely angry. Here's my story. Last year I shipped a digital camera by FedEx Ground, and ...
On December 24, Federal Express allegedly mis-delivered my Sony VAIO laptop computer to a wrong address in Philadelphia. The carrier left the computer on a public porch of a multiple-unit dwelling four blocks from the correct address. This is gross negligence on the part of the carrier, but all ...