I received a phone bill that had charges from ESBI for 14.95. When I called them they said I someone named John Jacob ordered Intellicom Messaging service. I told them that there is no one named John Jacob that I know of. They said they were going to credit me and cancel the service, time will ...
I was checking, my phone bill to see why the bundled charges were so high. I have not paid much attention to the billing from Qwest in the past, just the charges for long distance. I thought that the other charges were part of the standard service and were preset. I saw a charge for 14.95 on the ...
Discovered an unauthorized recurring charge of $14.95 billed to my phone service. Phone service provider removed the charges and blocked ESBI from placing additional charges. But phone companies cannot block all 3rd party providers and they are rquired by law to give access to their billing system. ...
On 8/8/09, when I saw aextra charge on my mother's AT&T phone bill, I immediately callet the ESBI 1-888-288-3724 number... I told them that I don't not anything about them and that I wanted them to remove the charge from her bill... And that she never authorized them to do this... They said yes ...
ESBI said they would cancel the service. I told them I have never heard of them, did not authorize this charge and did not sign up for any such service ever. I asked for immediate reversal of charge and credit to verizon. ESBI said service is canceled and hung up. I called ESBI again, I again asked ...
This started to appear suddenly a couple months ago. We did not order this service. Besides, the phone bill is still in my deceased father's name. How do they have the gall chargeing this with-out permission. ...