My most recent Verizon phone bill contained a charge of $12.95 from ESBI, on behalf of 'Enhanced Services.' The description of the service was voicemail monthly fee. Neither my husband nor I ever signed up for this service. I called ESBI to dispute the charge. The representative asked me to ...
I filed a complaint to ESBI when I noticed a charge on my Verizon home phone/internet bill for 15.85. I could not get through to Verizon via phone so I emailed them asking what this was? The responce was via email "we will contact you in 3-5 business days". Next I went to ESBI's websight ...
For the past couple of months we thought our phone bill was a bit higher than it should be and then noticed a charge buried on page 4 of 5 on our Verizon phone bill with the description WWWHELLCA|LMNTHLYFEE. My husband called and questioned Verizon on it and they told him that it was for our Voice ...
After a careful review of my Verizon phone bill I discovered that I've been charged $12.95 a month since March for "Blue Dog Online" email and vmail that I never authorized. This service is billed through Verizon as a third party by ESBI. I have tried to contact them by phone and by their ...
We were billed $15.72 by ESBI like a 3rd party on our Embarq regular telephone bill. We've never heard about the corporation or actually registered together for almost any support. Embarq will not eliminate these fraudelant costs, & whenever we contact this ESBI, they request us for info & ...
I found out that when my dad called the Verizon phone company that the ysaid I had signed up for this "Rocket Communications VM InternetFax MF", which I never ever signed up for this or called and ordered it at anytime. I would like action taken against this company that is doing this ...