I had an in home visit from one of their sales people and it was great. She was helpful and the price was really good. I scheduled the instalation and was very excited about getting fresh new carpet for my house. The installers came on time. The crew manager was great, he answered all of my ...
I had laminate flooring installed by Empire Today. I was happy with the installation which was done quickly and all my furniture was moved and then put back. Shortly after the installation, I noticed some puckers along 2 of the seams. I called and someone came out and checked it and made an ...
Carpet falling apart, failure to show for appointment and unhelpful customer service. We purchased the "highest end" carpeting from Empire less than a year ago. We've already had someone come out and repair the unraveling of it. Since that repair, we've had multiple spots unraveling and ...
Some lucky people get their carpet taken care of... We did not. We had carpet installed, and was calling numerous times to get it replaced. They sent out techs to check the quality. And said it was fine. We paid WAY TOO MUCH for carpet in my LR, and DR, and upstairs MSbedroom. All the carpet was ...
The company does not pay the salesman a fair commission, they lose 10 salesman every month, because we cant make any money, any other salesman with this complaint please respond ...
I had hired Empire Today to install carpet in my house on 6/27/09. The installers came and installed carpet on bedrooms and stairs, but they did NOT install carpet on the entrance hallway leading up to the stairs. The order form states "Hallway" is included, and our sales representative ...