Rich T was a delight to work with. He was very professional, knowledgeable and helpful. He was on time for our appointment, really knew his product, and helped us choose the best carpet for our home. We are thrilled with the finished look, and cannot say enough wonderful things about Rich T. We ...
Scott Osler from Empire was on time and very thorough. He was also very patient and helpful answering my questions. I had a good experience with Empire and would recommend to my friends and family. ...
I have never in my life dealt with such a horrendous company in my life!!! They are liers and thieves and their installers are criminals... No, no from jail direct. They make up lies about their carpet which is garbage, you can find better carpet in Home Depot, the salesman that came to my home I ...
In late January I replaced carpet in a single room in my home through Empire Carpet. Setting up the appointments for in-home sales and installation only took 48 hours (72 because I couldn’t do the installation next day due to my own schedule). The sales representative, Michael Cook was extremely ...
Beware! I saw an empire carpet commercial on television stating buy one room of carpet get two rooms free. I was in need of replacing the carpet of my daughters house so I called empire carpet. They showed up at the house faster than it would have taken fire rescue to arrive in a fire. The salesmen ...
We just had several rooms carpeted by Empire Carpet. Michael Kim, the salesman, was very professional and offered us a reasonable price. The installers came two days later and did a fabulous job. Everyone we spoke to was helpful and did exactly what they said they would do. Our family has used ...