I canceled my account because they kept raising the rates, and were getting significantly more expensive than the competition. I called them a couple times and asked if they could offer a better deal. Each time I spoke with english language challenged representatives. They were difficult to ...
I have been using Efax for my incoming faxes and have been charged $129.95 per year per line for 4 lines. I cancelled the 2 toll free lines after 3 months and am now told that their company policy is not to refund the remaining 9 months for which I was paid. Their company policy is a rip-off and ...
I've been applying Efax for my incoming faxes and also have been billed $129.95 each year per point for 4 lines. I terminated the two toll-free outlines after a few months and am today informed that their “company policy” isn't to return the rest of the 9 weeks that I had been compensated. Their ...
I had had a service problem with EFax and cancelled. I had requested a two month refund of $32 ish and after much haggling over the phone was told that I would get a $16 ish refund. EFax has given me nothing but excuses and aggravation instead of issuing me the refund. They wrote me about needing ...
I chose a 215 area code phone number from the three offered by EFAX and then entered my credit card and personal information. On the same screen that said my card was approved, was an announcement of my fax number. However, the number was not the one I had chosen. I went to a chat screen to ...
I have tried to cancel my efax account on more than one ocassion. Each time, I received the same run around. They ask me why I am cancelling and then they offer to give me 2 months free. They then tell me that I have to get back with them to finalize the cancellation. Each time, I explained that I ...