On Feb. 20, I ordered a drain stopper and overflow cover in Antique Brass finish. Two weeks later, I called eFaucets to find out when I would receive the items. On March 6th, the package but items were chrome finish, not brass finish. I called eFaucets and asked about returning and exchanging for ...
I was willing to let slide that it took them nearly two weeks to deliver the product I ordered, despite that their website said the product was in stock. I was willing to overlook the fact that the product was damaged and had to be returned. I was irritated when they then said the product would not ...
I am writing this to PROTECT other consumers from efaucet's advertised misrepresentation of a "30 Day RETURN Period, 30 Day Exchange Period" PLUS to protect consumers from the misrepresentation of a "NEXT DAY AIR SHIPPING OFFER (NOTE, this company requires the customer to return ...
I tried to place an order online late at night and was told it couldnt go through because of a credit card problem. I called the next day and spoke with a representative. She went through everything with me even correcting items I was trying to order which were no longer available or numbers had ...
I returned an item to efaucets following your precedural insructions, getting a return authorization etc. I was told there would be a restocking fee which i expected because I read your return policy. I ordered the item in january and returned it the same month. It is now April and i still have no ...
Do not do biz with this company unless you are ABSOLUTELY SURE about the item you need and the AVAILABILITY. Customer service, website, communication all terrible. Efaucets' assumption is the customer is always wrong. I placed a big order with them. Needed one of the items within the period stated ...