They sent defective product. They don't answer their 1-800 number (and I mean I've sat on hold for 4 1/2 hours). They require pictures to prove your claim, and then won't answer their phone to provide a return authorization. I finally had to get my credit card company involved, to dispute the ...
Recently I made a return to efaucets.com, I am entitled to a refund according to their phone representative. Efaucets.com representatives tell me the refund has been made, but the bank indicates they have not received a credit. Someone is lying and I think I choose to believe the bank. This has ...
We ordered jaccuzi (real jaccuzi) on March 14, and we got this on April 5. After many complaints from me they delay our project of remodeling. Although, we ordered item they have on stock (last one that fitted our needs) they sent the wrong one. We changed a lot of e-mails, talking on the phone ...
I attempted to order an item from this operation. Their website said it usually ships within 3-7 days. When the item did not ship, I attempted to contact their support department. After at least 1/2 an hour on hold, i was told that the item was backordered and would not be shipped for 2-3 months. I ...
This company has a cute Plumbing Supply web page. It's a middleman company that takes the customer's money and then orders drop shipments from the suppliers. It does not cancell orders, so once placed, the items arrive weeks later and then the customer has to jump through almost imposible hoops to ...
I ordered & paid by credit card several plumbing items. I cancelled the faucet within an hour of placing the order after finding out it was backordereed for weeks. They said they wold cancell it but they never did and it arrived 5 weeks later. I sent it back unopened with return authorizatin# ...