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Duke Energy
Found 11 reviews / complaints
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Duke Energy
6 hours

It has been 7 hours since someone would be out to turn on our gas. Still no one is here. It all started when they installed some new meter reader that would make their job easier. Well they installed it wrong and it would leak. We noticed a faint odor of gas and called Duke to some out and fix the ...

Duke Energy
Bad Service

First of all I had my service transferred from one unit to another one, been living in my place for about a wk1/2 thinkin they had transfer my service over, they turned my power off Monday mornin I haven't got any letter or call from Duke Energy letting me about the cut off, so they tell me I got a ...

Duke Energy
I entered into the Equal Payment Plan, only to be told that I never entered into that program. Now I have produced the proof (through records) and the company is refusing to compensate me for the ast

This company has a reputation for having a staff that is rude, condesending unprofessional and refuses to provide general information. When speaking with Jerome #277117, Ashley, Tracy, Angela, Kelly, Ty, Gail, Kelly or Neil. They all give the scripted version of how sorry they are that this has ...