My furnance went out early Monday morning. I called DTE early Monday morning and reported this situation. DTE told me someone would be out that day before 5P.M. No one came out that day at all, and I missed work. Every time I called for their eta time was 30 mins, 1 hr, etc. No one came until ...
I have the DTE home protection plan for all my applicances at this time. My dishwasher broke a few months back and DTE sent out someone within 2 days to fix it. The guy stated that he would have to come back with parts. After 2 weeks, he did come by with parts and stated that the parts they sent ...
I feel your pain. I received my bill back in Jan & knew it was too low, called & they had me read my meter, which was not even close to what their worker had. Then I mailed my payment with extra on it in. Come Feb when I normally get my bill I did not receive one, so I called them again. ...
Simply put, I cancelled a DTE account in 2002. The account representative even admitted that the person who was supposed to turn off the device at the apartment in Ann Arbor could not get to the device and turned around. The account continued to run running up a bill of almost $600. This still is ...