I'm going to try to be brief because I have just finished writing a long letter to them... Now trying to find the names of their executives online is proving frustrating, but I'll get there. It started with me sending a fax of my proof of insurance. Someone must have misplaced my paperwork and ...
Contacted DITECH.com via 800 number after over an hour of waiting for CHAT NOW internet chat support to get to me as the 2nd person in line. Tech on the phone became argumentative when I asked for a Good Faith Estimate (GFE) and stated that I should call them back when I became serious about a ...
Ditech accidently withdrew more money from our account, $4000 instead of $1000 dollars, overdrew $3000. This all took place electronically. We called ditech's customer service (3 rep.in three seperate conversation) to request our money back to pay other bills, starting on February 25,05. It is now ...
Ditech.com is a bait-n-switch company. Great advertising, but poor service. They do not honor what they tell you. All they want is your social security number and a $500 NON-REFUNDABLE fee. Their loan officers don't have a clue, don't return phone calls, and promise the world! If you don't ...
I applied for a refinance with Ditech.com because they claim to be fast, had pre-approved me and I had used them before and finished a loan in 2 weeks. I applied in late February and today is May 6th! The loan officer Selena Todero NEVER returned my calls. I would have to call Joseph Leys the loan ...