About 8 years ago I opened an account went off to school in Kentucky and left the account open for my mother to use because she needed the service. Checked the account and noticed she wasn't paying it. So I wrote Directv asking them to disconnect the service because I didn't want it on my credit. ...
Decided to switch to DTV because they were offering a promotional special. I made certain to have the sales rep cover EVERY single possible charge so I would know EXACTLY what to expect my monthly bill to be. The first month my bill was exactly as quoted, but after that all hell broke loose and ...
I cancelled my service last month as I switched to dish Network due to Directv refusing to upgrade me after 5 years of service. Directv sent me boxes to return my equipment 1 week ago. I was out of town so I sent them out yesterday. Meanwhile I check my account and Directv charged my Debit card ...
Called to set up a new service, the lady was rude, talked to me like I was an idiot, I'm assuming because I didn't know how the process of setting up direct tv worked. I just moved out and have never had to set up a tv service before so I asked her a few questions. She sounded pissed off and ...
Have called Direct TV 4 times about my DVR not recording shows properly, and the 1st rep said I'd get a new one if it happened again. Well 3 more times after calling and spending time on getting it fixed or replaced and nothing. Told me it would cost money to get a new one. ...
I recently moved, with my niece, to live with my brother after his marriage fell apart. He is with the military, which means he is gone a lot, and was having issues with the internet/cable provider at the time. Given that our parents have had such a wonderful experience with DIRECTV and AT&T, ...