Over a year ago, the DIRECTV installation was done improperly. I filed a complaint and have never heard a word back from DIRECTV. I have called twice and received the run-around twice. I am prepared to file a complaint with the FCC and the BBB, and with "Call Curtis" (the local TV news ...
After being a loyal customer for 5 years, I decided to change my television provider. I rang DirecTV on January 2 to cancel my order and spoke to a representative for 20 minutes as she attempted to change my mind. At the end of the conversation, I told the agent that I was very pleased for the past ...
I have been a customer of Direct TV since 1997. I upgraded to the HD Receiver last year, and it has never worked properly: freezing for seconds, minutes, or until I eventually reset it or call DTV to troubleshoot. I've spent hours on hold and been charged for a technician visit which did not remedy ...
I had cable and was happy but wanted Nat Geo, so I called DTV. I cancelled after many months of service being out for days or weeks due to weather issues. I live in KY, not AK! My husband was up on the roof in Dec. with de-icer, so I cancelled. I paid in full in March 09. I just received another ...
What is this with Direct TV Pay Per View? Now it only lasts 24 hours or less after a 3.99 or 4.99 purchase. Since this is the case, Direct TV should only charge $1.00 for this service. This is because Walmart and other vendors now have machines that dispense DVDs for only a buck, and you get to ...
Horrible experience from the very beginning! I have always had cable and have always been very happy, but where I was moving to did not have cable to the house, only satellite, so I decided to try it. Only 23 people, more than 15 hours on the phone, 4 days off work and 2 weeks later, 5 out of 6 of ...