My parents are elderly and had just gotten the okay to move into their new home. They contacted Directv to install their system. They were asked to sign a work order before the installers would install. When the installers showed up to install, 1 of the installers fell through their ceiling. They ...
I have been extremely unsatisfied with DirectTv from the first day. Their company as a whole is extremely uneducated, and they need improvements in every area. Never expect their routing to be done in a timely or cost efficient manner. Their customer service is nowhere near excellent. Everyone ...
I decided to combine my telephone, internet, and cable services to save money. I hooked up service with a local cable company and was told I would not have to call Directv to cancel my service with them. After my new cable was installed on March 24, I decided to call Directv to find out how to send ...
I signed a contract in June for the $29.99 a month fee. My first bill reflected a much higher charge, and I was told by customer service that it would be corrected on my next bill. My next bill was still not corrected. I called customer service again and was told it would be corrected by my next ...
A little heads up. When I agreed to try your service, I expected that you would: 1. Have the promised equipment (you did not). 2. Come in the time slot promised (you did not). 3. Let me easily cancel your whole crummy service (I did cancel, but not easily). Good job, guys! ...
I too got "got" by Direct TV. They took $515.00 out of my account after I changed my mind about keeping service with them after only 10 days! The decision was made because our dish went out during a rain storm, and we were told they could not fix the problem for 4 days. That is not okay ...