They have the worst possible customer service. Service was scheduled twice. They rescheduled without informing me. The second time, they canceled without informing me. Ridiculous service. Unfortunately, because of the 2-year contract, I do not have options now. I had cable before, and it never ...
First: www.Usa Consumer Complaints.com ("ROR") is an online forum created to help keep consumers informed. I would like to help with this task, informing consumers. We moved out of state. You know those wonderful commercials, "we move it so you don't have to"? They tell you to ...
I am furious. For eight years I have been a DirecTV customer. Recently I learned I could bundle my cable service with my Qwest phone service. When I called to arrange it, I was told the offer was for new customers only. After all those years of loyalty I felt unappreciated, so I told the ...
They lied when they hooked up my service. They told me they would have to put two huge holes in my roof to put the dish up, so I paid them $75 to put a pole in the yard. Then I did not get any local channels, so I canceled my service the very next day and was told I would not be charged. A couple ...
Direct TV claims service is hardly ever disrupted by weather. This is a blatant lie. I live in the Chicago area, and frequently when it is rainy, windy, or snowy, my service is interrupted. The last straw is now. My service has been down for three days, and when I called for service, I was told I ...
I had a rude awakening today. At the Compton, California Best Buy store, I wanted to buy a DIRECTV satellite receiver of my own. The salesperson informed me that even if I purchased the receiver, it would still be leased from DIRECTV, and it said so right on the box. That means you will be paying ...