Genie main box failed. Sent new box that arrived days later. New box unable to get signal. All connections are good and power box (cap in black box with green light) plugged in. We already missed season premier of Game of Thrones on HBO (only reason I subscribe to HBO). Now we cannot get a repair ...
I have been a customer with Directv for about 10 years. I have been paying $5.99 for warranty service for my DVR and it started screwing up so I called them. They talked me into getting the upgraded DVR. I specifically asked the lady if my bill would be increased and she said no it would stay the ...
I recently changed cable and internet services to another provider. The main reason was that I needed faster internet service, and on top of that, my monthly charge went from $46 to $90. When I called to cancel my service, no one explained to me that I would be charged $180 cancellation fee. So ...
When I took Direct TV service for the first time they told me that there is no moving or transfer cost but when I tried to transfer my service to new location, they are charging me $250 dollars. I am not going to cancel but I am not going to use this service too anymore. ...
Second time I entered a contract with Direct TV. September. I do like their programming. Now I want to move them to my new place. $233.00 charge to have them come out to connect. There is a Direct TV dish on the roof so I know they don't have to wire. I can't afford it right now. They won't prorate ...
My wife got involved with Directv (2 year agreement) through a bundle package with Verizon back in 2009. In each and all but one of the following months, Directv continually over-billed her through Verizon. She would call Verizon, who would tell her to call Directv, who would tell her to call ...