Web site advertises watching TV shows ON DEMAND for no additional cost. When I called to find out why I wasn't getting any TV programs ON DEMAND, I was informed that I would have to purchase a kit to connect my HD DVR to the internet for $100.00. In my book, having to pay $100.00 is not the same as ...
Called to request extension until Friday 3/12 to pay bill. Representative put in system but not sure what happened because when I woke up, cable was off. Called them and they made it seem like they were going to help me, but didn't do anything but lie. They clearly saw notes from rep in system but ...
I would like to know what's going on. I have had direct tv since 2001. I called and got a very nasty rep. My service went off for non payment. I told the rep i would pay Friday. I need help. ...
I was sold on a package in Best Buy and was told that not only would I be getting a 150$ gift card, which still hasn't arrived, but that I would also get the refer-a-friend discount. The DirecTV Representative gave me his OWN Uncle's account number for the refer-a-friend discount and told me my ...
First of all they are always having disputes with stations that end up getting blocked for long periods of time saying "we're trying to keep our costs low and pass that along" HA - secondly their bulk packages are crap - internet is slow - if you live in the northeast weather is a problem ...
Genie main box failed. Sent new box that arrived days later. New box unable to get signal. All connections are good and power box (cap in black box with green light) plugged in. We already missed season premier of Game of Thrones on HBO (only reason I subscribe to HBO). Now we cannot get a repair ...