We told the rep. That we were being referred by a relative when we called in to set up with them. The rep. Took our relative's account # to complete the Referral Program. She promised my relative and I will both see a credit of $10/month for 10 months. We decided to call them after not seeing any ...
Never in my life have I seen something so outrageous. First off let me state the salesperson for Verizon home phone and direct TV blatantly lied. Service with direct tv is awful. 3 clouds in the sky and my screen freezes. My bill is $62 per month higher than promised and $38 per month higher than ...
I have been unable to acquire the RedZone channel from DirectTv. Other cable providers are offering this channel for $5.99 a month. Direct Tv (even after saying it would) will not allowed us to purchase the channel without buying the $60 a month upgrade in addition to the 80 I'm paying already!!! ...
We ordered an extra outlet for one of the bedrooms weeks in advance. The contractor hired by DirectTV failed to show 3 times. I took off of work, sat at the house, etc... Calling customer service at DirectTV got me absolutely nowhere other than a rude rep telling me they could reschedule for later ...
I have been with DirecTV for about 2 years now and I've finally realized that this company is not about customer satisfaction. They charge you a rate for service that isn't much better than Dish Networks. Not to mention they removed the best channel to date from the family and choice package, fit ...
We have tolerated poor customer service, limited channel selections and random price increases and finally made a decision to cancel our Directv satellite service after paying the final bill in full and later received a final statement from Directv that states No payment due A week later we ...