Complicated billing, failure to explain terms, rude customer service ...
I just got off the phone with Direct TV and I just wanted to air my complaint. I ordered Direct TV nearly a year ago and have two DVR's & remotes. One of the two has always had a lag time and just has been a crappy remote. This week, the remote finally stopped working. Having been with other ...
Directv was not able to meet Verizon bundle packet. And this is how the story begins... We never had issues before with Directv up until the day cancelled our business with them. Directv promised to send a final bill and cancellation notice after we closed the account them. They were also suppose ...
This company is ridiculous, and I'm surprised they have customers still! This was the first time I ever had cable on my own and let me tell you they have scared me for life! I call up and they say they need card on file, they aren't going to charge it... WRONG, because the following week I was ...
The customer service mislead me into thinking that they were greater than the service I had prior (uverse) Customer service rep advised me that I can record and watch shows with A HD and one reciever on all televisions, which that was false. Now I'm unhappy and stuck in a contract and a company ...
I disconnected services from Directv. The bill was 153.00 and I questioned the bill. I paid online in food faith 100.00 with my debit card. Through dialog I am emailing back and forth trying to get an explanation of the balance and in the mean time Directv debits 73.00 out of my account without my ...