DirecTV customer service suck, Reason why is because I cancelled my account three months ago due to poor customer service, paid my final bill and returned their equipment, three weeks late I got a bill in the mail saying that i hold them $32.08 for pay per view back in 2008. Because when I paid my ...
So today I have called Direct TV to attempt to see if I could just get internet service. The first person just hung up the phone. The second person, still has not come back to the line after 30 mins. I am glad I don't have a contract with them because if this is how their customer service is, I ...
We were customers of DirecTV since 1997. We were the people that received the calls saying that "they so appreciated our loyalty, what could they do to make us happy". In June my husband lost his job and we moved from the East Coast, but we retained direct tv, we simply scaled back to 1 ...
Worst customer service call center supervisors ever. Supervisor Edgar offered up different ID numbers for himself when I asked him his information to report him for his attitude and for ignoring me. This has been indicative of every call I have made to them but one. Stay away far from this company ...
Ok so about a week ago they called me from "directv" promotions and asked for me, they had my name and address. They had a supposedly special deal going on that for $360 they would put all channels and give us HD-Dvr's for all 4 rooms. Then they put on the 2 hour test to see if we liked ...
I would like my billing to be combined with the ATT bundle that was originally stated within my contract.instead of paying $75/mo I would like my agreed, $29.99/mo billing. I would like the promised additional 3 months of showtime and stars for 4 months of shear disappointment and frustration. And ...