Directv allowed my roommate to extend MY contract without my permission. I realized that he ordered DVR, and he said he would pay the extra $6 a month. I was never once told that it was a two year commitment. Now I tried to cancel the service when I moved out, which was two years after I originally ...
The customer service at this company is so bad, the people on the phone refuse to give out the name and number of the president and CEO of Directv, inc. As a FYI, his name is Michael D. White. He is actually located in El Segundo, CA 90245, not Colorado (which is where customer service ...
After cancelling service with this company because of dissatisfaction, I have been waiting for a credit to my credit card as I overpaid my bill. I have received 2 statements showing a credit balance. I returned the set-top boxes and have sent the company emails showing the tracking numbers, date of ...
Was trying to order the DirecTV sports package called NFL SUNDAY TICKET after hearing about a promotion for early bird rates and 5 months of movie channels when you signed up. While on the website I noticed on their NFL Sunday Ticket page, Footernavtype=-1. It stated "GET 5 MONTHS FREE of our ...
I recently signed up for Directv after 10 years with Dish Network. The only reason I signed up for Directv was that, after being an AT&T customer for 15 years, I received a letter stating that the two companies had merged. Upon calling to set up Directv, I was told that I would still get the ...
My HD signal was acting up, so I phoned in and a friendly technician tried to walk me through a fix. When that failed, she said a service visit was required and that I would pay for it. I turned that down, and she then suggested the protection plan would waive the one-time fee, which I also turned ...