On October 17th my husband (who was dying of cancer) purchased a pair of tanzanite earrings. At the time of purchase he asked if the posts were screw post and was told yes. On 10/24 we received the earrings and when I tried them on they would not stay in my ears because they had the standard post ...
I have done business with this company for several years. No un-resolvable problems until recently. After buying and never receiving a product after 4 months of waiting, I canceled the sales. Money has not been returned and now they will not answer the phone. ...
I cancelled the order for a ruby ring after not receiving it, and ordered a tanzinte ring. Now you have my money for both, and I still have nothing. I have ordered many things it tp past and have never had this problem. I would like to think what I have read about the bad service and very poor ...
My first experience with DSN will definitely be my last. I purchased a $600 dollar ring with a full refund guarantee within 30 days of purchase. I made the customer service rep that I spoke to repeat this guarantee to make sure I understood and only went forward with the purchase because it was ...
I ordered some loose diamonds late Feb to Early March. They took the money out of my bank on 3-14-11. I have never received them. Each time I call I'm told either they will put a rush on it or I should get them next week. Today is 6-13-11 and still no diamonds. My last call to them they stated ...
In May I ordered a pair of Tanzanite earings for a June birthday... I was assured I would receive them on time, after following up on 3 different occasions they told me they were on the way then finally they told me that because of all the orders I wouldnt be getting them till the end of June... in ...