I've had this service for over a year now. Two to three times per month I would reception problems. The real problem is that I would have to wait two to four days for a technician to come and fix it. I live in an apartment complex, so I don't have a choice in selecting cable or satellite services. ...
Had an issue since july 11 and the issue is not resolved. I was first told that i would receive a resolution in 24 to 48 hours, then a week. I kept calling back, finally asking for a supervisor who told me she would document the problem and send to billing and i would hear from them. I found my way ...
The following is a copy of my last resort to collect money owed me by DirecPath: To Whom it may concern, On 1 April my DirecPath service was disconnected. I was told it was due to an upgrade and that a technician would have to be sent to replace the cable box. The technician came but could not do ...
So I have had direcpath for a year now due to AT&T not having any open "Internet slots" in my apt complex. Since then there have been outages for entire weekends (I'm typing this on my iPhone as we speak), promises of refunds for said outages that have never come to fruition, ...
Dealing with direct path has been the worse experience of my life. They charge you for their own mistakes and on top of that they can never fix the issues with the internet or tv cable. Save yourself from dealing with them. The customer services representatives are always repeating themselves and ...
HD channels were screwed up two weeks ago. Had to wait for a guy to come out and fix it, and now they're screwed up again. But this time I get to wait on hold for "28 to 30 minutes" before I get someone to tell me to reboot the receiver (did already) and make an appointment for likely a ...