The customer service at *'s is horrible... It derives from the fact that the left hand does not know what the right hand is doing... I had to go through 2 lines just to return an item... The greeters at the front told me to stand in a certain line, then the people at the counter told me to go to ...
The nightmare began when I foolishly decided to purchase a bicycle for my girlfriend's birthday from www.Dickssportinggoods.com on April 16, nearly three weeks prior to her birthday party on May 2. A reasonable amount of time for handling, shipping and assembly, I thought. I was very wrong. The ...
Lately we are so used to poor customer service that when we receive excellent service it is wonderful..in this case Dicks Sporting Goods store in Manchester, CT deserves a top rating. The customer service I experienced was beyond excellent. I purchased a table tennis table for my son. We picked it ...
I bought a Mountain Bike for my sons birthday. First of all the purchase transaction itself was made unnecessarily difficult. I waited 30 minutes for them to inspect the bike, and filled out more paperwork than I have to buy a car. A few hours later when I went to give the bike to my son, I ...
Dick's Sporting Goods has abysmal customer service. I went to the Dulles Mall location in Virginia looking for some footwear for my upcoming vacation. I saw an entire rack of Adidas slides right when I entered the store. The price on the rack was $24.99. When I went to checkout they rang up for ...
On Sunday, March 16th Dick's sporting goods advertised a $5.00 rebate on each spool of Berkley Fireline fishing line. At the store we asked for the rebate form and they said they were out and to go online at Berkley.com and print out the rebate form. When we got home I went online to the Berkley ...