I am receiving document parcels through DHL from my partners; DHL claimed a fee for the documents parcel stating that it is for the custom clearance! This is not accepted for the following reasons: 1- The sender is unaware that the documents will be charged again at the destination "he paid ...
Two times in two months DHL could not find my location. I am in Maryland not Africa but I think I would have had a better chance getting my package if I lived in the bush. Calling the "help" line I only got a lackey behind a computer screen that tried to hide his supervisors. I was told ...
I was sent a package on Friday from Italy to be delivered on Saturday we paid extra to guarantee delivery. I paid the security at my business place to wait until the delivery arrive he waited all day Saturday and Monday morning I had to pay him over a hundred pounds. On Monday I called DHL and ...
DHL lost package # 56534400495 a cell phone in Memphis submitted all required data and the have no record of any data being submitted. I accept the loss since I have spent several hours trying to recover a $77 loss. They have worn me down. I consider this a gyp company. DHL wanted the shipper to ...
Here I am, on hold for 10 minutes in my fifth call to DHL. Like the recording says, I am having "an exceptional shipping experience". Wednesday I paid extra for 2nd day delivery; Friday at 6pm it had yet to arrive. Today they promised a delivery by 3 pm. 5 pm and still not delivered. I ...
Possible large scale shippers have to know this.in the beginning of DHL support, we'd regular situations of deals being charged at loads significantly exceeding their real fat — possibly averaged one in five, atleast. More often than once, 30# payment fat to get a cardboard carton comprising 5# of ...