When I first contacted Dell about the defective brand-new laptop I had just recieved, it was the Dell chat support. My problem was a misaligned spring in the J key of the keyboard. The first tech (not listening to the problem) wanted me to give him remote access to fix this hardware problem. ...
I purchased a Dell laptop that's broken 2 times in 5 months and Dell won't refund my money! They just keep trying to fix it, and it keeps crashing!!! It's not fair that I paid $1,400 for their stupid laptop and I have to keep reinstalling Windows and wiping my system every few months for it to ...
I've usually possessed a Dell computer. Desktops and notebooks. 3 years before I purchased a Dell 17-inch notebook by having an warranty to protect everything. Once the consultant at Dell explained it'd protect harm if it got damaged I had been thrilled about having that type of protection. The sum ...
Dell I am writing to ask if you would investigate whether other people have had the same rude and ‘couldn’t care less’ attitude from Dell. We tried to order a laptop over the Internet for our son and it took two and a half weeks before it was delivered and 10 telephone calls. A further 7 answer ...
I recently placed an order for a network disk at Dell. After more than 20 days, it doesn't come as the shipment notification sent to me. I wrote to support online which kicked the ball to phone support. Having called Dell 800 support line 4 times with 20 minutes waiting on line each time because ...
Had a terrible experience with Dell technical support. New machine did not have video card that worked. Spent many days on the phone with technical support that is outsourced outside of US. They could not get it to work. They then sent out a tech person to install new video card and in the process, ...