Dell has refused to honor a $150.00 rebate for a desktop computer. I had bought a desktop and a laptop within one month. I mailed in the packing slip and the rebate form, to Dell. They emailed me back, a month later, stating that I had mailed in the wrong packing slip. The packing slip I had mailed ...
Purchased 2 $2000.00 Dell Inspiron 8600, battery went out and chargers shorted out on both. For another 450.00 2 new battery and chargers. Received but shortly one of computers unable to turn on or off with out excessive pressure on key board and screen does not shut down with computer until pull ...
I ordered a computer. I told the customer service rep. That I had about $1000 to spend. The non-english speaking person on the other end quoted me a price of "one-thousand sixty eight dollars." The problem was that the computer cost.$1680.00 He had spoken the decimal in the wrong place. ...
It is amazing to see such reports about Dell! And I believe everyone of them. I worked HARD to become fulltime with Dell and in February I was hired on! *YES* well... in June I talked to an ASM Joey McDaniel about some problems that were going on (bad mistake) because one of the problems I found ...
I bought a Dell XPS laptop computer. It would shut down frequently with no warning and I would lose whatever I was working on. Over a 3 month period I called Dell Customer Service 18 times! They refused to send me a computer that worked, refund my money, or fix my computer. They told me that the ...
Today I tried to order a Dell Computer advertised in the Sunday newspaper as an online offer only—what follows is the letter I ended up sending to Dell customer service, who wrote back to say they do not reply to pre-sale customer emails. How can I become a customer if they will not honor their ...