I love my Dell computer. I know other brands get a lot of hype but you have to admit that the Dell products are pretty good and Dell has great customer service. Thanks Dell for making a good product. ...
Dell Pcis customer support is non existent. Our cousin had an issue together with her pc, she could not can get on point and Ie would not start whatsoever. She got no plan disks using the computer. After much work she got Dell to deliver her disks to re install Windows. I had been assisting her to ...
I was waiting for the Free upgrade that I was supposed to receive for Windows 7 when I purchased my new computer. When it never came I contacted the service department and was told that I had to register my software at a site. (Something I was NEVER informed of). They also claimed to have sent out ...
I was told by the Dell sales agent that I may return my new Dell Studio laptop to the company within 30 days of purchase without any restock fees, without shipping fees, etc., for any reason. Dell customer service and tech. Support tell me otherwise. I am told that my return does not qualify for ...
My notebook needs to be repaired regardless of an expired warranty because the problem was pre-existing. I feel like a small fish and Dell is the whale. The whale eats me and doesn't feel it, so doesn't care. I can't get a direct extension to anyone... Must go through the call process each time, ...
Dell Computer seems to be taking two steps forward and three steps back in terms of customer satisfaction. Acting on a recent promotion advertised in my Sunday paper, I placed an order directly with Dell on Sunday afternoon. The Dell circular promised shipping by the next business day (after order) ...