Dell has the worst customer service I've ever experienced! I've spent OVER 4.5 HOURS on the phone (with people from India) trying to get a refund for a second monitor they sent me&when I only ordered one! —They also billed me almost twice as much for the second one (without my knowledge or ...
These events took place in spring of 04 just after I bought the computer. I have all of the correspondence I was involved in starting without receiving a rebate form and difficulty in obtaining it to a check (which I still have) that could not be cashed. I'm available. ...
Last week, when I began receiving an error message on my computer that one file was missing (preventing me from installing Internet software), I contacted Dell and was told that my extended warranty and in-home repair service contract did not cover the software Dell had installed on my computer. ...
I ordered on 9/21/05 from DELL website under a special promotion Verizon DSL. Special Promotion: 4 months free DSL $50 rebate. The monthly DSL rate for service was $14.95. I have been charged for the past 2 months at the rate of$24/month. I been given the run around for the past 3 weeks when I ...
Between the months of Nov and Nov I have replaced the Dell All In One A960 3 times. Today guess what? My printer is not working again! # 5 printer is defective. I sit on hold for hours at a time calling Dell. Only to get another DEFECTIVE product. My warranty expired in June so here I am with ...
I couldn't wait to buy a new computer and so I went online and bought a brand new one from Dell, a Dimension 9100. After receiving it I plugged it in the next day and after only a few hours my computer froze and needed to be rebooted. After finally rebooting a few hours later the sytem crashed and ...