I had a problem with my computer and called Dell because it wouldn't start up, I contacted Dell tech support after being on the phone for no less than 2 hours which as the process went on became the norm. Anyway, the tech diagnosed the problem as being a bad motherboard and said I needed a new one. ...
I have been trying to resolve several issues concerning my dell deminsion 8400 computer, only to get on run-around after another. I have a technitian from dell out to my home four times in the last month, only too find out now that there are more issue with my system. They do not keep there word, ...
In 7/08, DELL sold me a Studio 17 laptop. There have been constant problems. I paid nearly $4,000 and received a laptop that looked like it had been thrown down on an asphalt road, the mouse pad did not work, the volume did not work, the touch buttons did not work, the finger print reader did not ...
Sales Rep: On 10 Oct I ordered a "Studio 1535" laptop from Dell. Sales Rep: Ronald C. DeCastro [email protected] [They refuse to respond to emails] 1-800-289-3355 [Routed To El Salvador! ] Having found it locally two days later for a cheaper price, I called to cancel the order ...
Dell has really gone to the dogs. I have been paying on my monitor and printer since and in 2007 I purchase a Inspiron 1501 for 700. Oo and I have been payingat least 50.00 dollars each month when I first moved to Kenosha from Chicago in Nov. 2007 I paid 100.00 in Dec and 100.00 in Feb. Since then ...
Computer shoppers interested in customer service and support and expecting it to be good should be wary of Dell systems. This is an example of a company whose outsourcing for services in the global marketplace has in my opinion ruined its serviceability to it's customer in North America. Their ...