I purchased a brand new Dell 1700 Vostro Laptop which was delivered the first week of April. I had issues right out of the box. After a few calls to Dell and also going through reformatting the harddrive Dell decided to send me a "New" Harddrive. When I received a "Refurbished" ...
I bought a Sony Cyber-shot camera from Dell on 6-3. I got the camera on 6-5 and it will not work. I called Sony and talked with them and the man talked me through everything to try to get it to work but then he said it was the camera and not the memory stick card. I called Dell back and he told me ...
My husband and I have bought a total of 3 computers from Dell, the first of which was completely defective. After several attempts of Dell trying to fix it with no success we then requested that dell replace the computer and they refused. I had to fight for months spending hours upon hours on hold ...
In Dec 05 I bought a Dell 8400 computer on line at round rock Texas. I also bought a two year extended warranty. This extended warranty is a laugh all you get is being on the phone for hours at a time. This computer crashed in july 06 and I had to restore everything, lost everything. Dell put in a ...
I purchased a new Dell XPS system in Mid January. The system was delivered very timely. I set the system up over the weekend of February 3 only to find that the preinstalled Internet Explorer was not configured to navigate sites that open new windows, including the Dell support chat site. I placed ...
To Whom It May Concern; I am writing this letter in regards to the Dell Computer Corporation and my experience that I feel involved some unethical and possibly illegal business practices by some Dell employees during the process of purchasing a new computer. Initially I planned to buy the Dimension ...