Let me preface this by admitting up front that I was in the wrong when this nightmare began. I dropped my laptop and broke the LCD. Can't deny it and won't try to. But the nightmare that follows is so absurd that people deserve to know exactly what they can expect should they ever have to speak to ...
My bad experiences with Dell began in 2001 with the purchase of a Dimension 8100 desktop. Aside from the unstable Windows ME operating system (frequent crash potential 100%), Dell's "award-winning customer service" was deplorable. Wait time was an average of 45 minutes, and the ...
Dell has be withholding the $120 rebate that was submitted about 4 months ago (8/20). I had received confirmation of the rebate submission (rebate Tracking number: 201383884), and then time passed and no rebate ever came, so I started a search with their rebate processing center and days later they ...
After Dell sent to us Fedex postal slip we sent them back laptop but never get money back and that is over $2000!! Last time we also wrote letter but no answer. ...
I ordered a dell 2400 computer in november with a 100.00 rebate i paid the computer balance in full in november and never recieved a rebate form or any thing from DELL to recieve my 100.00 rebate. I tried to get them on line but no response back. I do not have a home phone due to HURRICANE KATRINA ...
Dell Computer Corporation spends a huge amount on advertising, thereby entrapping many poor consumers like myself. I bought a high-end Dell computer (XPS 600). Most of the time it would not even load the BIOS. When it did, programs froze. When I used to end frozen task, they did not un-freeze, but ...