Dell sent a tech to my home to fix my screen. I have in home service agreement. This person come in on the 6th of August and proceeds to dismantle my computer when I question him as to what he's doing he then looks at the dispatch order and sees he has the wrong order then logs online from his ...
Optiplex 745 System original cost around 1,200.00 three months passed it's 5 yr warranty the Motherboard blows out rendering the system as junk and totally unuseable. How this happens is simple they have designed an etching on top of the capacitors to blow easily if the computer does too much work ...
Let me tell you my story on how Dell sent me defective merchandise and then proceeded to rip me off through a series of incompetence and inability to neither ever offer any effective customer service nor honor warranties or simply make any attempt to supply equipment that works. I bought a high end ...
Very dissatified consumer... After several calls each call about 73 minutes i was informed that my issue was microsoft related being that i had made an upgrade several days prior... Well it wasnt microsoft related and microsoft offered to refund my money for the upgrade, all dell wonted was ...
I brought a dell v515w all in one printer 1/11, april it stopped printing. I call dell 1-800 number to get the printer replaced i was told i only had a year warranty on it. I asked if they would take it back and replace it with another one, i was told i had to buy another one or pay $58.00 for a ...
I purchased a Dell XPS 15Z from on 11/3 for $904.83. Almost immediately the laptop failed and Dell replaced it. The 2nd laptop again failed and once again tech support could not repair it so Dell support decided it was best to replace it. The 3rd XPS 15Z replacement was a refurbished model instead ...