First of all, my complaint does not go towards Cricket as a company because I actually like the service regardless of the complaints. Most of the agents are very polite and will help you with your service when you politely ask them to. This complaint goes towards a certain agent (phone operator) ...
First of all, my complaint does not go towards Cricket as a company because I actually like the service regardless of the complaints. Most of the agents are very polite and will help you with your service when you politely ask them to. This complaint goes towards a certain agent (phone operator) ...
What a rip off!!! Cricket communications is. After trying to get to customer service rep's and talking to their on line rep's, they could not transfer me to a customer service representative to discuss my problem. They charge monthly fee's even if you did not use the service and mistake can happen, ...
I began using Cricket in May. I purchased the $30 with the $35 monthly service. From day one I had an extremely poor signal. I an only hear about every third word spoken by the person on the other end of the line. For over 90 days I called 611 or went to the nearest "Full Service" store ...
Ordered new phones and they came to us locked. It took a week for them to unlock our phones and have them activated. We were given a discount plus a month free for our trouble per a call from them in response to my bbb complaint. The other day I received a text showing what I owed. I called and ...
Original review: I have been a cricket communications client for over two years. Months ago all three cell phone lines started having issues with the text messaging as well as the data. After 8 months of calls, tickets, emails, taking the phones to stores the texting was resolved. For the last ...