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Cricket Communications
Found 114 reviews / complaints
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Cricket Communications
Service Interuption

Ordered new phones and they came to us locked. It took a week for them to unlock our phones and have them activated. We were given a discount plus a month free for our trouble per a call from them in response to my bbb complaint. The other day I received a text showing what I owed. I called and ...

Cricket Communications
Customer Service

I called the company to ask them about the Cricket phone and minutes card that I purchased the day before. I spoke with three different people and got three contradictory answers to my questions. When I asked to speak to a supervisor, I was put on hold for very lengthy periods of time. Eventually I ...


Cricket Communications
Ripped off, noting done to fix phones that were under warrenty sent on a six month long wild goose chase, breech of warrenty, couldn't get any help even from corporate, bad handsets, crappy service

I purchased 2 new handsets from Cricket 6 months ago. The handsets were under warranty for 30 days and right from the very first day myself and the person I purchased the second handset for began to experience problems with the phones. I made Cricket aware of the problems we were experiencing while ...