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Compass Bank
Found 265 reviews / complaints
Page 11

Compass Bank
Nsf fees

I was a customer of Compass Bank when it was Texas State Bank and never had any complaints. The employees of the bank were always helpful and understanding. I don't know what happened to those employees and their attitudes when the bank switched over. They are now rude and not very sympathetic. My ...

Compass Bank
Overcharged

Called the auto teller to find out they charged me a 29.00 service charge. Called and they stated it was a fee for going over the 15 calls a month. Stated never heard of that, Asked if fee could be waived said no. Went into branch and spoke with them about it, nothing could be done. Their reply to ...

Compass Bank
Billpay tries to take money out of my CLOSED account to cover checks instead taking money out of my OPEN account. They then send the checks back to the doctor's offices they had been written to thus causing me to be charged for each returned check

About a month ago I closed one of my accounts at Compass making sure to go down to the bank, fill out the necessary paperwork, called Compass PC to cancel my account on Billpay and also went online and removed the account out of my billpay accounts. Around the first of this month i sent 11 payments ...