I had a $30 charge appear on my checking account which I did not authorize. The only detail on my bank statement was a phone number, no company name. So, I called the phone number, it turned out to be a call center for various companies, and they told me that in order to reverse the charge I would ...
A day or two prior to Thanksgiving I went to the Demun Branch on Clayton Road and specifically ask that this account be closed. The representative remembered me from the time I had opened the account, and said no problem, he would gladly close the account. After presenting my driver's license for ...
I have been a commerce bank merchant account holder for four years without incident untill this past year. I own a business and deposit everyday. My branch got a new manager this year. (sara) All the sudden i was receiving these uncollected fund fees at 37 dollars a pop. When i investigated, i ...
For about the 3rd time now, Commerce Bank has posted something in my Pending Transactions online, including taking the money out of my account and once that item is credited back to my account (because I have returned it), they have removed it from my Pending Transactions, but not credited the ...
The same thing happened to me. I have two gift cards, one for $200 and the other for $150 only to find that $2.50 a month was being taken out for their maintenance fees. WHAT MAINTENANCE??? I called and spoke to several supervisors and they won't refund my money. Funny, when I got the gift card, ...
Although I understand what they are saying - it just seem like customers are being hit twice. I think I can first explain it by giving some examples - it has to do with the hold placed on funds in an account when the debit card is used and when the funds are actually paid out. - here is the example ...