I must say that Comcast cable has the worst customer service that I have encountered from a company. My experience with them has consisted of continuous dropped calls, far from knowledgeable representatives, and high then HIGHER rates for their service! Just a little over a month ago, my husband ...
I went on line to their website to pay the bill and it said there was an error processing the request, so it did not go through, or so I thought. The very next day I went into the local office in my hometown to hand them a check. The next day I checked my online banking a two separate amounts were ...
Originally I have Comcast Home Internet. On December 2nd 2009 via Comcast online chat I sign up/switch my account to Comcast "High speed 2 go metro" plan which is $49.99 with Home internet service and mobile internet service. Before I make the decision to switch to this new plan I ...
This horror story involves a series of errors Comcast made. I called on May 27 and cancelled all Comcast services. At the time, I was told we would receive a refund in the amount of $120.30 within 3-6 weeks. We still await this refund as I write this, almost three months later, despite many, many ...
I've had Comcast for the last five years unfortunately. Originally Adelphia it was absorbed by the horrid Comcast and we were left with no other option but to tolerate it. Over the last five years we've had numerous issues where a technician was sent to "fix" the problem. Each and every ...
I chose to "update" my analog boxes to electronic. I purchase them to be shipped and was informed it'd consider three to five times in order for them to appear. Following a week passed I named to confirm the order and was informed by Comcast they had no report of the purchase. Since I ...