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Citizens Bank
Found 115 reviews / complaints

Citizens Bank
Consumer Report

Laws for overdraft fees came in existence in August making it illegal to charge overdraft fees. They claim I told someone on the phone that I verbally refused overdraft protection. I dont ever rember being asked nor was i notified my mail. They said I was liable for them but I never signed anything ...

Citizens Bank
Calld the customer service for a payoff amount on a loan, they gave me a figure and told me how to go about it. When I get to the branch with the instuctions carrid out as instructed proceed to tell

Citizens bank Instructed me by phone how to pay off a loan I had with them, when I went to the branch to payoff the loan, will all the information I needed, the vice president of the branch called to verify amount of payoff and then proceeded to tell me the loan would not be processed until after ...

Citizens Bank
Overdraft fees

My complaint is this. Citizen's bank charged me an enormous amount of overdraft fees recently. The fees alone are worth complaining about, however, my complaint is in their math. My problem is this. If you have payments pending, citizens will always retro-act them, subtracting them at the original ...


Citizens Bank
Consumer Report

This bank does not allow me access to my checking or savings account since 2008. I went cross country that summer and my bank card was used by some unknown person and a judgment was set against my account. I have never used the credit card (Sears) nor contacted Citibank and have presented Citizens ...