They took $2320.46 extra out of my account and put it toward someone else's mortgage, leaving me $2155.00 in the hole and accruing $110.00 in late fees. They are trying to fix it, but it has taken 3 separate phone calls and lots of distress, and they still put back the wrong amount! They shorted me ...
This breaks the terms of my original mortgage with Principal Residential, which CitiMortgage, Inc. now owns. As a Florida hurricane victim, I had an insurance check for $19,000.00 that CitiMortgage held hostage. It insisted that I endorse the check and mail it to them, which I have finally done, ...
Our unfortunate dealings with CitiMortgage span over two and a half years. We were unaware of two 30-day late payments on our credit report for 2003. It was brought to our attention in February when a new mortgage company pulled our report and turned us down because of this information. When my ...
Since February we have been trying to get a refund from CitiMortgage for three money orders that were cashed but never applied to our account. We have faxed proof of the cashed money orders to CitiMortgage's Payment Research Department, but they keep claiming that they never receive them. We have ...
I paid off my loan in September and have not received the deed. When I called on February 17th, the call went to India, as it seems that big corporations are sending jobs overseas. I was told the deed was mailed in November. I was told it went out by regular mail instead of certified mail. After ...
My VA mortgage ran for 30 years through CitiMortgage, and only about a year and a half remained on it. After several mergers, CitiMortgage turned out to be the final lender I dealt with. Early last year, 2004, I ran into money trouble. I live on SSI/Medi-Cal because of a disability. A very hard ...