I was at work one day when someone called looking for a co-worker of mine. I told them that the co-worker was busy. When the guy asked what time the person got off, I told him I didn't know. The conversation should have ended here. The guy on the phone (named Angelo) replied, "Come on man. You ...
I am a CitiFinancial customer in good standing. When I would go in to make my payment, I would ask the girl what other loans were available. Unbeknownst to me, she ran my credit 5 times, lowering my score for no reason. One time I specifically said, "Do not run my credit unless I am ...
On the day of closing on the sale of the house I was buying, the mortgage broker called and said banking laws had changed and I needed double the down payment I had been approved for. They had it already set up with Citifinancial. I just had to stop and pick up a check. The check was for $9,500 at ...
Beware of the automatic payment system by phone. First you are charged $15 to use it. When I tried to make my payment on the due date, the system kept messing up, saying I was putting in an invalid entry when I wasn't even entering anything. Funny, huh? On top of that, because the system wouldn't ...
Where do we begin? For starters, we had our mortgage through Citifinancial several years ago and didn't like the way they did business (mostly customer service problems), so we moved it to another company. But Citifinancial bought out the company we had moved to, so we ended up being forced to do ...
In September I entered a local CitiFinancial store to take out a consumer loan of 7,500. The payments were 233.46 for 60 months, with the first payment on November 1st for 256.47 (one month and a few days of September). I usually pay early, on the 15th-20th. In February, I asked what the payoff ...