This company is almost entirely computer run. Customer service people are stationed in India (as in the former British colony). They have scripted responses and no access to a creditor's account. This company has lost many billions recently. The best tact to take with CFA is to try to make a deal, ...
I purchased a vehicle with a Citifinancial Auto loan. After owning the used vehicle for over five years only $11,000.00 has been applied to the principle. Purchase price $30,000... in I owe $21,000.00. Never mind the fact that I was affected by Hurricane Katrina. ...
Here is a copy of a letter (email) that I have sent to their "executive response" email about a problem that I have with Citifinancial Auto and copied to their customer service email: RE: 2007 Pontiac Grand Am car loan: 1. You need to do something with your procedures when someone calls ...
The last payment for my truck loan posted to my account on January 7 which left my truck paid off with a perfect on time payment record for the life of my account. Since that time Citifinancial auto has had me in collections, had collectors calling me and has refused to let me talk to anyone in the ...
Letter to Citifinancialauto, which also details the events: To whom it may concern, Below are the details of a series of events that has occurred with Citifinancialauto over the course of the last few weeks. The short version is as follows: I contacted Citifinancialauto on 12.08.07 to take ...
This one is gold. To all who have accounts with Citi please be ware. We have an auto loan through CitiFinancial Auto and have a monthly payment of about 350 dollars. Well we paid in November and the amount was withdrawn with their name on the transaction. Come two weeks ago we get a call from them ...