I am billed a delivery charge by Cirro energy that is insane. The charge is alway 3 to 4 times the amount of my energy bill. Last bill $86 kwh energy charge and deliver charge was $366. They say that this is a pass through charge that Oncor charges but I have spoke to other business that are ...
I owed a balance on a bill for 189.80 in order to transfer service I had to pay balance so I was told. Paid balance in full then they tell me I have to pay a 300 deposit since it is a transfer and a new account after bill was paid. I believe i was mislead into paying the bill even after I told them ...
In November I switched our billing for our Cirro Energy Account to autopay, paperless billing with email notifications. I received a statement past due notice on December 5, I promptly called Cirro Energy, and was given the explanation that the automatic billing is not in effect until I receive a ...
We moved back in may and shut off our power. We did all the requirements they asked for to receive our refund which was initially 400.00 but the last bill was about 103.00. So we told them to take it out of refund and they got paid for the last bill and yet month after month sill haven't received ...
I've had an account with Simple Power for the past 2 years as well as automatic bill pay from my bank. Apparently last month Simple Power went out of business and transferred all accounts to Cirro Energy. On Saturday, July 28th we returned from an out-of-country vacation to a temperature of 105, ...
This email is about a discrepancy with CIRRO Energy about agreeing to set up electric service with your company, as of June. I never signed or received any correspondence via email or U.S. Postal mail detailing a contract agreement. CIRRO customer service has recovered/found "one" phone ...