This email is about a discrepancy with CIRRO Energy about agreeing to set up electric service with your company, as of June. I never signed or received any correspondence via email or U.S. Postal mail detailing a contract agreement. CIRRO customer service has recovered/found "one" phone ...
Missed a 94.00 payment, received new statement with total balance due of 188.05 due the 27th of May, paid this on line with proof of this on May 20th. Cirro shut power off today the 26th. Wife paid balance with debt card, now they have 188.05 plus 97.04, and they still say there is nothing they ...
I started using Cirro Energy service from July. I used auto pay service for my payment every month. At beginning of Jan I changed the new credit card from their website. After updating, I check several times from their website. It showed auto pay with the new card information. On February statement ...
I signed a contract for a fair price of. 1067 per kwh. Once my contract expired Cirro charged me. 24 per kwh (2.5 times greater). I have called four times and emailed all resulting in the same response..."No adjustment will be made the bill is final". I was told if I stayed with them they ...
I had a 1 yr contract at set price; they did not notify me at the end of contract to see if I wanted to renew; more than doubled my rates without notice and now want $600.00 over and above the contract price. When called about it, they said they would renew my contract and recind the overage; LIED, ...
We were lured in to switching to Cirro by their advertised lower rates. When our bill went up dramatically in June we figured it was our fault-it was summer and we do keep it cool in our house so we tried to be a more careful. The bill kept going up no matter how much we cut back! Even the bill for ...