Circuit City did whatever it could to avoid honoring its Price Protection policy, making up new excuses not to match a price each time I fulfilled their new rules. I bought a flat-panel television from Circuit City. Within days, I found the same TV for a much lower price on line and requested a ...
Circuit City has been heavily publicizing its policy of awarding a $24 gift certificate whenever an order placed online for in-store pickup is not ready within 24 minutes of the timestamp on the order-confirmation email. Unfortunately, they refused to honor this guarantee when my order was not ...
Remember those recent Circuit City commercials showing customers in the return line advertising the company's easy return policy? Those days were short lived. Circuit City charges restocking fees, has horrible customer service at the stores and at their corporate office. It's hard to get anywhere ...
I am a handicapped person. I have a permanent handicapped plackard for my vehicle and cannot walk very much. Salesperson was rude after I declined extended warranty. I had to carry computer from back of store to parking lot myself. ...
I mailed in my $200 rebate information on my new notebook. Waited sixweeks, checked my statues, they were unable to locate my submission. They suggested that I remail the information, so I did. Waited six more weeks, checked my status again, still they could not locate my submission. So I e-mailed ...
This story is pretty much a rerun of Fred's story in Virginia except I actually got a defective product. I bought a Toshiba Laptop from Circuit City last week. I was aware of the "restocking fee" on opened items. Several days after I got the laptop it started shuting down by itself. ...