My wife and I have been on the Cingular network for over 5 years until recently, and painful it has been. Originally both our phones were part of a group package awarded to Cingular by our firm. One of the many promises Cingular made in order to win this large contract was that ALL calls received ...
I have had cingular service for over 4 years. About 13 months ago, me and my wife signed up for a family plan. It was supposed to be $40 for primary line, $20 each additional line. So about $60 dollars a month. We have an auto bill pay and they do not send us detailed statements, although I have ...
I sent the following letter to the President of Cingular Wireless: After trying to communicate with numerous Cingular Representatives with no results and getting absolutely no response to my written communications as well over a spread of 5 months regarding a billing dispute, I am fed up! Since ...
I used pre-paid services from Cingular Wireless for more than a year, purchasing $20 calling cards for 90 days. They always had a rule that if a customer adds funds within a 14-day grace period after the card expires, all the previous balance would be carried over. This rule was clearly written on ...
We were offered a wireless plan by our local phone company (SBC) that included 2 cell phones, at 450 daytime min., 1000 cell to cell min., and 5000 pm/wknds min. For $40.00 a month. We agreed to this plan and they sent us the cell phones. When we tried to activate the phones we were told that the ...
Using Cingular Prepaid wireless since 2001. My instruction book states I have 14 days from the expiration date of the prepaid time to reinstall more time and have the remaining time rollover. I purchased a Prepaid card 12 days prior to expiration date. I called to install it 5 days prior to ...