As one of many collectors who handle Cingular Wireless, I too have become aware of the everyday complaints. I hear constantly how many ways that his company has ripped off the consumers. Roaming fees are one reason of many, reception problems, poor customer service, agents who say they will handle ...
After our 1 year contract with T-Mobile (We should have stayed with you) was up, my husband and I, after much prompting from SBC's wonderful CSR's decided that it would be more convenient and cost effective for us to have combined billing with our residential phone and our wireless service thus the ...
First cingular wireless falsified records of calls to them made by my wife, who was not an authorized user on my account. They changed my calling plan however she requested regardless of the fact that she was not listed as a user. What they recorded as happening during those conversations was that ...
I signed up for a Cingular wireless phone in March after 6 days of service I decided I was unhappy with the plan I had purchased. In my service contract it stated that I was able to return my phone and cancel my service within 14 days without having to pay any extra fees except for the air time I ...
I submitted my rebate with Cingular Wireless in November. Here it is July and I have not yet to see a rebate. I have been calling and inquiring about the status. The customer service representatives continue to come up with new and innovative ways as to delay myself expecting a rebate. I am now on ...
Dear Sir or Madam: I am writing about overcharges to my bill. Cingular wireless service claims (lies) that the charge that they charge the customer is only the same as they are billed from the host countries transmission usage. I called Mobile T Deutschland GmbH at 53227 Bonn, Germany on the 1st ...