Worst customer service in the world! No number to talk to a person. When you go to a 'company store' you have to take a number and wait up to 45 minutes. I was told they don't want to take to you, they're not set up to operate that way. Complain over the phone, if you have the patience and the ...
Went online with cell phone service cingular wireless in dec. Of 2005. Everything froze and I then received a bill for 700.00 for online service. Phone froze connected online for two days. I did not know this. Called them, they were rude and said it was my problem. Yeah well it was their phone and ...
What happened with Cingular is I bought that BlackBerry and the lady told me she would put it on my bill. I call back for 4 days to get a tracking number and they kept saying we don't have it yet. Sooo I decide to pay my bill $450.00 in advance because I know I am going to get charged for the ...
Fraudulent company stole $27.96 from me. I enrolled in a roll-over unused minutes plan. I called 02/13/06 to change my payment date to the 16th of each month and to get explanation of what happened to my unused minutes. Representative Anna Lisa explained the company put my account back to zero, ...
Cingular sent me a phone that I did not intend to order by a linkage with another site. I know this because they had an old married name from 15 years prior attached to it. They were linking with one of the credit card applications I did on line. So I received this phone, called customer service, ...
I tried what was stated in the consumer comment rebuttal about asking for the copy of the recording in which the contract terms where read and agreed to verbally. Simply stated, Cingular could not produce such a recording. Nor can they produce a signed contract for the phone in question. The way ...